Clinician Ordering Process: How to Request Honor Alert for a Veteran
Honor Alert devices are issued through a medical prescription and coordinated through established VA clinical and prosthetics workflows. No separate vendor forms are required.
Empowering Veterans
This is the place where veterans and healthcare providers can find essential resources. We are dedicated to delivering reliable information for eligibility, costs, and the devices that support veterans’ lives.
Clinician Ordering Process: How to Request Honor Alert for a Veteran
Step-by-Step Ordering Process
Use the standard VA clinical consult and prosthetics workflow to prescribe the most appropriate Liberty device for each veteran based on clinical need.
Step 1: Clinical Assessment
The process begins during a clinical assessment with the veteran’s VA physician or authorized provider.
During this evaluation, the provider determines whether a personal emergency response system (PERS/mPERS) is clinically appropriate based on the veteran’s health status, mobility, fall risk, and living situation.
Step 2: Device Selection
If the veteran is deemed eligible, the provider selects the most appropriate Honor Alert device type, such as:
- Standard mobile PERS
- Mobile PERS with fall detection
- Wrist-worn device option
Device selection is based on clinical judgment and patient needs.
Step 3: Clinical Consult & Prescription
The provider documents the recommendation and writes a consult for the Honor Alert device within the VA system.
This consult serves as the official authorization for the device and service.
Note: No Honor Alert-specific forms are required. All orders are issued via medical consult.
Step 4: Prosthetics Review & Processing
The consult is routed to VA Prosthetics, where the order is reviewed and approved according to standard VA procurement procedures.
Step 5: Order Fulfillment & Shipment
Once approved, VA Prosthetics submits the order to Honor Alert for processing.
Honor Alert then:
- Configures the prescribed device
- Activates monitoring services
- Ships the device directly to the veteran
Step 6: Veteran Activation & Support
Upon receipt, the veteran receives instructions for activation and use.
Honor Alert provides ongoing 24/7 monitoring and support, ensuring the veteran has immediate access to help when needed.
Why Clinicians Choose Honor Alert
- Consult-based workflow aligns with VA standards
- No additional paperwork or vendor forms
- Multiple device options for individualized care
- UL-Listed, TMA Five Diamond Certified monitoring
- No monthly monitoring fees for qualifying veterans
Clinician FAQ
Quick answers to common questions about eligibility, technology requirements, cost, and provider ordering.
Eligible veterans qualify through their clinician or VA care team.
No. It works anywhere with cellular coverage.
No. Qualifying veterans receive the service at no cost.
Yes. Clinicians can directly refer or submit device orders.
Our Services
At Honor Alert, we are dedicated to supporting veterans with reliable healthcare technology. Our mission is to enhance safety, improve workflows, and empower clinicians with the tools they need to serve patients effectively.
We offer a wide range of services including emergency alert devices and round-the-clock monitoring. Each service is designed to meet specific needs, ensuring veterans receive the best care possible. Let’s work together to make a difference in their lives.
Downloadable Guide
Access our comprehensive guides to help you navigate the support options available for veterans. These resources are designed to provide clear and practical information.
Resource PDF
Explore our downloadable PDFs that offer insights into eligibility criteria and device usage. Useful tools to assist clinicians in providing the best care.
Support Materials
Find essential materials to enhance your understanding and application of veteran support technologies. These documents are here to guide you.
What Our Customers Say
“I've seen real improvements since using this product. The support is exceptional and makes a difference in my daily life.”
“The device is easy to use and gives me peace of mind. I can't recommend it enough.”
“This service has been a game changer for me. Excellent device and support team.”
“Using this has really brought more safety and comfort to my life. Highly suggested!”
Common Questions
Here are some of the most frequently asked questions.
What services do you offer?
We understand that you may have questions regarding our services and devices. Here, we address some common inquiries to help you navigate our offerings easily. If you still have questions, please reach out to us.
How can I check my eligibility?
Each question is designed to clarify your needs and guide you through our processes. Your understanding is our priority, and we aim to provide straightforward answers to help you make informed choices.
What are the costs involved?
Our goal is to make it as easy as possible for you to get the information you need. By simplifying this process, we hope to improve your experience and support you in your journey with us.
How is the device monitored?
If you have any additional questions or require further assistance, please don’t hesitate to ask. We’re here to support you, ensuring you have all the resources necessary.
Who can I contact for support?
Your questions are important to us. We believe that providing clear information is essential in supporting your needs within the veteran healthcare space.
What is the installation process?
We aim to keep these FAQs updated based on your feedback and common inquiries. Your input helps us provide better service and support for all users. Thank you for being part of our community!
Can devices be customized?
Exploring these questions can enhance your understanding and comfort with our services. We’re dedicated to making your experience smooth and informative from the start.
What is the warranty on devices?
We appreciate your trust in us and are dedicated to ensuring you receive the best support possible. Let us know how we can help you further.
Are there training resources available?
Ultimately, we want you to feel confident in your choices. We are here to assist every step of the way, ensuring you have the right information at your fingertips.
How do I submit feedback?
By answering these questions, we hope to empower you to make informed decisions about your health and safety. Your well-being matters most to us.
Need Help With a Veteran Order?
If you have questions or need assistance, don’t hesitate to reach out. Explore our resources and see how we can assist you in your journey towards better care for veterans.